Privacy Policy
Effective Date: 11/11/2025
Last Updated: 11/11/2025
Caring Heart Assisted Living (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect information when you interact with our website, social media pages, or contact us through Facebook Messenger or other communication platforms.
1. Information We Collect
We may collect the following types of information:
Personal Information
When you contact us through Facebook, our website, or by phone, we may collect personal details such as:
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Name
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Email address
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Phone number
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Address or location
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Any message or inquiry you send us
Automatically Collected Information
When you visit our website or engage with our social media pages, certain information may be collected automatically, such as:
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Browser type and device information
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IP address
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Pages viewed and time spent on the site
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Referring website or social media link
2. How We Use Your Information
We use the information we collect to:
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Respond to your inquiries and messages
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Schedule tours or consultations
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Provide requested services or information
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Improve our website and communication channels
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Send updates, offers, or announcements (with your consent)
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Comply with legal obligations
We may use Facebook Messenger or other Meta platforms to communicate with you regarding your inquiry or services. All communications comply with Facebook’s Business and Messaging Policies.
3. How We Share Information
We do not sell, rent, or trade your personal information.
We may share information only in these limited situations:
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With trusted service providers who help us operate our website, marketing, or communication systems
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To comply with applicable laws, regulations, or lawful requests
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To protect our rights, privacy, safety, or property
All partners and vendors are required to maintain the confidentiality and security of your information.
4. Facebook and Third-Party Platforms
When you interact with Caring Heart Assisted Living via Facebook or Instagram, your information is also subject to Facebook’s Data Policy:
https://www.facebook.com/policy.php
We may use Facebook’s communication and advertising tools (e.g., Messenger, Lead Forms, or Meta Pixel) to respond to your inquiries or show relevant information. You can control ad preferences and privacy settings in your Facebook account.
5. Data Retention
We retain your personal information only as long as necessary to fulfill the purpose it was collected for, to comply with legal requirements, or until you request its deletion.
6. Your Rights and Choices
You have the right to:
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Request access to the personal information we hold about you
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Request correction or deletion of your data
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Withdraw consent to receive promotional messages at any time
To exercise these rights, please contact us at:
info@caringheartassistedliving.com
(810) 955-1945
7. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of online transmission is completely secure, and we cannot guarantee absolute security.
8. Changes to This Policy
We may update this Privacy Policy periodically. The updated version will be posted on our website with the revised effective date.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
Caring Heart Assisted Living
13485 Evergreen Drive
Otter Lake, MI 48464
(810) 955-1945
info@caringheartassistedliving.com